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Vanailasg
@vanailasg
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M*******i
New Customer
3.0
1
$121 and disappointed with the experience... I really wanted to like the place as the nail artist is really nice and friendly but the more i look at my nails the more disappointed i feel. Firstly, i was made to wait for 50mins because the previous client overran and no compensation was made. I would have overlooked this if my experience was truly satisfactory but sadly it was not. The overlay was done very well and i was impressed till then but was really disappointed with how uneven the ombre turned out to be. The first pic is the inspo pic so the green is supposed to blend seamlessly with the pink part but it turned out to be unevenly distributed and for one of the pinky nails there wasn’t even any ombre and the colour didn’t match the rest of the nails. For the beads as well, the wrapping part didn’t blend in with the top coat and has a yellowish tinge which caused it to stick out against the rest of the nail making it look very unfinished. I’m not sure if it’s because the nail artist was tired but $121 (68 nail art for first timer, 20 hard gel, 15 removal, 18 cny surcharge) with this quality just made me feel very disappointed as the nail prep and initial base colour was done really well. Update (last 2 pics): After the review, the nailist offered to redo the ombré on the pinky, and go over the fingers with the 3balls with topcoat to smoothen things out which did help in making it look better to a certain extent. But at the price i paid, i do expect better customer service and quality. I really appreciate the effort to make up for the bad experience and I hope the nailist can use this experience to improve her services, thank you.
Friendly
Professional
Updated: 23 February 2026 2:26 PM
Vanailasg
Updated:
Hi dear, thank you for your honest feedback. First and foremost, we apologised for the wait as this cny period is really overwhelmed for me especially today is a weekend. And I informed you that you might have to wait. Thanks for waiting for us as well! However for the nail art I did asked for your approval and you clearly said it’s fine. For the wrapping part I’ve told you if I wrap the whole thing it will look super bulky on your end (because your nail bed) is small. And too you agreed as well and you left my shop with no issues address. I even clarify with you a lot of times are you happy with your nails you said you are. And I came back to this feedback..? It’s quite unfair for us as you could’ve address that you were not satisfy with the nails..? And for the colour I clearly let you choose the shades.
0
Featured Service
15% OFF
DEALS
✨ Classic Gel + Design (CHIC ver.)
✨ Glitter/ Cateye/ Up to 2 Colours ✨ Simple Art ✨ Few Charms (max 3 fingers) ✨ No detailed line work Extensions ✨Full Tip Extensions +$30 ✨Half Tip Extensions + $40 (complimentary Overlay)
SGD
68.00
S$ 78.00
39 people booked this
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Salon Information
Vanailasg
Nails
Lash
Tanjong Pagar
~ SGD 50.00
4.9 (53)
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30 Maxwell Road
Singapore 069114
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Open for bookings
~ SGD 50.00
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