I had a really pleasant first facial experience here. Belle was friendly, knowledgeable, and made me feel comfortable throughout the session. She took the time to understand my current skincare routine and skin concerns before starting the treatment. The appointment began with a short consultation about my skin history and goals, which I appreciated because it made the experience feel more personalised. She also explained different skin types and how the skin functions in a simple and easy-to-understand way, which I found very insightful. During the facial, Bella was very thorough, especially with the extractions, and I could tell she paid close attention to detail. After the treatment, she also suggested a few skincare products that would better suit my skin type. Overall, it was a comfortable and informative experience, and I’d definitely come back again.