When I first came, everything from the start, the friendly vibe from Ros, the service is perfect. I was shy actually but she made me feel relaxed. She give me alot of info in regards to the facials, skin types and tips on how to improve our skin. The facial is a soooo relaxing. I feel asleep. Hahaha thats how relaxing it was. Love the feeling and look after my facial, I can feel it is not as tight and dull when i first came and I look fresh (despite falling asleep🤣) and hydrated! 😊 will visit again insyaallah!