We take all customer feedback seriously, but we must publicly correct the false statements in this review to protect our business integrity from extortion.
The Service: You booked a heavily discounted $38 model session. Despite claiming the experience was 'horrible,' you stayed for over 3 hours and explicitly requested extra services (lower lash extensions). You confirmed you were satisfied during the process, and another client present also verified your lashes were completely fine.
The 'Glue/Hair' Exaggeration: Claiming glue was 'all over your hair, skin, and eyebrows' is a complete fabrication. A microscopic speck of adhesive touched some fine peach fuzz on your forehead. To ensure you felt absolutely zero discomfort, our technician carefully trimmed that tiny fuzz.
The Payment Evasion: You conveniently omitted the fact that after receiving hours of custom work, you intentionally walked out of our studio without paying. Our management had to chase you down outside to collect the payment.
The Refund: A refund was initially discussed as a goodwill gesture. However, it was withdrawn once your bad faith became clear—specifically your attempt to leave without paying and your intent to use a minor, resolved technicality to extort a free service.
We run a professional studio that values honest clients. We do not tolerate fraudulent behavior, payment evasion, or blackmail.
"To anyone reading this updated review, please note the glaring contradictions in this customer's fabricated story.
The Massive Contradiction: She claims she was 'crying, in pain, and wanted to leave ASAP'. Yet, after I finished her upper lashes, she explicitly demanded that I stay and complete her lower lashes as well. No one who is genuinely in pain or desperate to leave demands extra services and stays for over 3 hours.
WARNING TO OTHER SALONS AND FOREIGN LASH TECHS: Please beware of this individual. She targets discounted sessions, demands extra work, secretly films you to manipulate the situation, and uses fake distress to walk out without paying. We will not be bullied or extorted."