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Peanuts studio
@peanutsstudio
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R****l
New Customer
2.0
0
Needed to do my wedding nails urgently but service rendered was not what I expected. Did nails extensions before so I roughly know how is it being managed and handled. Throughout the session, some of my fingers were in pain and to my horror, she applied the gel extension glue by squeezing directly on my natural fingers. I’m not sure whatever I shared during the session that my nails are actually on thinner side as I have habit of peeling my nails and if she understood me. Communication barrier was definitely there and I had to repeat myself throughout the entire session. Needed to rush off for another appointment so I told nail technician to leave it as I was having my nails done close to 3 hours since I arrived early (arrived at 11.20am, few minutes before 11.30am my appointment time) and left at 2.15pm. Share with her and she refunded me back partially. Appreciate.
Updated: 18 March 2026 9:57 PM
Peanuts studio
Updated:
I apologize for the unsatisfactory experience. As a foreigner, my communication is limited, and I am truly sorry. ​I also acknowledge my mistake your ​Regarding the design, it was limited because your nails were extended and cut very short—about two-thirds the length of a normal nail—leaving insufficient space for the artwork. ​I offered a full refund if the nails were removed, but you chose to keep them for your wedding and accepted a partial refund. Once again, I am sorry for not meeting your expectations. I have listened and will learn from this. I sincerely apologize.
0
Featured Service
Colored gel nail extensions
No description provided
SGD
70.00
9 people booked this
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Salon Information
Peanuts studio
Nails
Lash
Nicoll Highway
~ SGD 50.00
4.7 (38)
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14 Beach Rd, Singapore 190014
Singapore 190014
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Open for bookings
Last seen 1d ago
~ SGD 50.00
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