highly recco! the environment was so good w the music & recliner chair that i fell asleep. she was rlly friendly & attentive w my lashes (pointing out that my prev exts frm another tech was sticking onto my skin), was rlly gentle throughout the removal even during the lash lift too( also asked what kind of lift i wanted)! alw making sure there wasnt any stinging & discomfort:) super satisfied w the results & deffo will b back!